TrackOnline
Connect FreshPortal with TrackOnline to automate reusable packaging administration, transactions, and reporting for smoother logistics in flowers and plants.
TrackOnline is a cloud platform for registering and managing reusable packaging and load carriers such as crates, pallets, roll containers, carts, and other returnable transport items. It helps businesses keep control of balances per customer or supplier, track movements, and run a structured settlement process with clear reporting. For the flower and plant supply chain, that means fewer losses, fewer disputes, and faster follow-up when packaging doesn't return on time.
The FreshPortal integration connects commercial workflows like orders and deliveries to packaging administration. This reduces double entry, strengthens traceability, and gives teams a single view of who has what packaging and why.
Website: trackonline.com
Country/Region: Netherlands / Europe
Specialization: Reusable packaging and returnable asset management
FreshPortal and TrackOnline exchange packaging data automatically through the TrackOnline REST API. Order and delivery context from FreshPortal supports packaging transactions in TrackOnline, while balances and status updates flow back into FreshPortal for operational follow-up.
Data flows
Direction: bi-directional
Frequency: hybrid (real-time + scheduled fallback)
Technology: REST API
What data is exchanged?
Contacts and account references (customers, suppliers, internal locations)
Packaging items and configurations (load carrier types, identifiers, rules)
Packaging transactions and statuses (issue, receipt, transfer, corrections)
Document and report references (settlements, transaction overviews, KPIs)
Automated actions
Create or update contact records in TrackOnline from FreshPortal master data changes
Send order or shipment context to support packaging transactions and allocations
Sync packaging balances and outstanding positions back into FreshPortal for follow-up
Surface exceptions, mismatches, and status updates for faster resolution
Less manual entry
Aligning order context with transactions across both systems removes packaging rekeying and corrections, with consistent references throughout.
Better accountability
Balances per customer or supplier stay visible and actionable, so disputes are resolved faster with clearer evidence.
Lower packaging loss
Earlier alerts on overdue assets and better cycle time oversight reduce unnecessary rental or purchase.
Smoother operational flow
One connected process from delivery to settlement improves handovers between sales, logistics, and finance.
Account and license
An active TrackOnline subscription. Your FreshPortal access must include integration permissions for your environment.
Access
API access to TrackOnline, with authentication via API credentials or OAuth, depending on your TrackOnline configuration.
FreshPortal
A FreshPortal environment configured with the relevant master data structure (customers, suppliers, item references, and logistical locations) to map fields reliably.