TrackOnline
Connect FreshPortal with TrackOnline to automate reusable packaging administration, transactions, and reporting for smoother logistics in flowers and plants.
TrackOnline is a cloud platform for registering and managing reusable packaging and load carriers such as crates, pallets, roll containers, carts, plates, and other returnable transport items. It helps businesses keep control of balances per customer or supplier, track movements, and support a structured settlement process with clear reporting. For the flower and plant supply chain, that means fewer losses, fewer disputes, and faster operational follow-up when packaging does not return on time.
With the TrackOnline integration, FreshPortal can connect commercial workflows like orders and deliveries to packaging administration. This reduces double entry, strengthens traceability, and gives teams a single, consistent view of who has what packaging and why.
The integration connects FreshPortal processes to TrackOnline packaging administration so key packaging data is exchanged automatically. Orders and delivery context from FreshPortal can support packaging transactions in TrackOnline, while balances and status updates from TrackOnline can feed back into operational follow-up inside FreshPortal.
Data Flows
Direction: Bi-directional
Frequency: Hybrid
Technology: REST API
What data is exchanged?
Contacts and account references (customers, suppliers, internal locations)
Packaging items and configurations (load carrier types, identifiers, rules)
Packaging transactions and statuses (issue, receipt, transfer, corrections)
Documents and reports references (settlements, transaction overviews, KPIs)
Key automated actions
Create or update contact records in TrackOnline from FreshPortal master data changes
Send order or shipment context to support packaging transactions and allocations
Sync packaging balances and outstanding positions back into FreshPortal for follow-up
Surface exceptions, mismatches, and process status updates for faster resolution
Reduce manual packaging entry and corrections by aligning order context with transactions across both systems, with consistent references throughout.
Improve accountability by keeping balances per customer or supplier visible and actionable, so disputes are resolved faster with clearer evidence.
Lower packaging loss and unnecessary rental or purchase through earlier alerts on overdue assets and better cycle time oversight.
Strengthen operational flow by giving teams one connected process from delivery to settlement, improving handovers between sales, logistics, and finance.
Account/license: An active TrackOnline subscription is required. FreshPortal access must include integration permissions for your environment.
Access: API access to TrackOnline is required. Authentication is typically handled via API credentials or OAuth, depending on your TrackOnline configuration.
FreshPortal: FreshPortal must be configured with the relevant master data structure (customers, suppliers, item references, and logistical locations) to map fields reliably.
TrackOnline develops software for managing reusable packaging and returnable transport items across supply chains. The platform focuses on structured registration of transactions, visibility of balances per counterparty, and process support for settlements and performance reporting. For floriculture logistics, TrackOnline is commonly used to control the movement of load carriers, reduce losses, and speed up coordination between trading partners. The solution is cloud-based and designed to integrate with external systems through API connectivity, so businesses can automate packaging processes and reduce manual work.
Website: trackonline.com
Country/Region: Netherlands / Europe
Specialization: Reusable packaging and returnable asset management